Terms & Conditions

Our rates, terms & conditions apply from 1st December to 30th November of the following year, but may change without prior notice.

Minimum stay:

Weekends and main holiday season: 2 nights minimum

Long Weekends & Public Holidays: 3 / 4 nights min. e.g. the full weekend

For camping and last-minute bookings exceptions may be made, longer stays are given priority.

Deposits:

A deposit of minimum one night or 50% is required on reservation. Confirmation upon receipt of deposit only, please e-mail proof of payment.

Long Weekends, Public Holidays, School Holidays bookings and bookings 14 days before arrival need to be paid in full (100%) on reservation.

If we have not received proof of deposit within 24 hours of date of invoice, we accept your cancelation without further notice.

Remaining 50% in CASH ON ARRIVAL, no credit cards – sorry.

SWIFT (TT) payment bank charges are fully to be paid by the depositor.

Cleaning & Breakage Fee:

Our cottages totally self-catering – No cleaning service is included.

Please leave the cottage as you would like to find it.

Brooms are provided for a final quick sweep at the end of your stay – we appreciated it.

Dish washing liquid, dish towels & matches are provided – No fire starters (Blitz) – please bring your own.

Alternatively, please leave R250.00 (Far & Orange) R400.00 (Erics) for cleaning and an appropriate amount for any breakages.

Group bookings are charged R350.00 / R750.00 cleaning fee subject to size of cottage booked. Breakages are charged separately.

Cancellation policy:

31 days or more before arrival: The full deposit -10% admin fee is refunded.

30 – 15 days prior to arrival: 50% of the deposit is refunded.

14 – 0 days prior to arrival: No refund is made.

Early departures, change of number of guests, date amendments and “no show” no refunds are made and charged in full.

Day of Arrival / Departure:

Check in is after 15:00 – Check out before 11:00.

Go slow on the gravel road especially near buildings, our neighbours will appreciate it if you stick to 40km/h or less – Thank you.

Leave the entrance gate the way you found it – if unsure, close it.

Keep below 20km/h on Simonskloof and watch out for little tortoises but especially for our free-range Border Collies and cats!

Please all guest visit reception on arrival to sign in and be welcomed, we do like to meet all our visitors – You are important!

By making a deposit you accept invoice sent and our terms & conditions above.