Our rates, terms & conditions apply from 1st December to 30th November of the following year, but may change without prior notice.
Minimum stay:
Weekends and main holiday season: 2 nights at a rate of 2 adults minimum.
Long Weekends & Public Holidays: 3 or 4 nights min. e.g. the full weekend.
For camping and last-minute bookings exceptions may be made, longer stays are given priority.
Payment:
Full payment is required on reservation. Confirmation upon receipt of payment only – Please e-mail proof of payment.
If we have not received proof of payment within 24 hours of date of invoice, we accept your cancelation without further notice.
No cards facility available at Simonskloof, please bring enough CASH for additional purchases, e.g. fire wood etc.
SWIFT (TT) payment bank charges are fully to be paid by the depositor.
Cleaning & Breakage Fee:
Our cottages totally self-catering – No cleaning service is included.
Please leave the cottage as you would like to find it.
Brooms are provided for a final quick sweep at the end of your stay – we appreciated it.
Dish washing liquid, dish towels & matches are provided – No fire starters (Blitz) – please bring your own.
Alternatively, please leave R300.00 (Far Away & Orange) R500.00 (Eric’s Place) for cleaning and an appropriate amount for any breakages. Group bookings are charged R350.00 / R750.00 cleaning fee subject to size of cottage booked. Breakages are charged separately.
Cancellation Policy:
31 days or more before arrival: The full payment -10% admin fee is refunded.
30 – 15 days prior to arrival: 50% of the payment is refunded.
14 – 0 days prior to arrival: No refund is made, No change of date is accepted.
Early departures, change of number of guests, date amendments and “no show” no refunds are made and charged in full.
Day of Arrival / Departure:
Check in is after 14:00 – Check out before 10:00.
Go slow on the gravel road especially near buildings, our neighbours will appreciate it if you stick to 40km/h or less – Thank you. Please always leave the entrance gate the way you found it. Keep below 20km/h on Simonskloof and watch out for little tortoises but especially for our free-range Border Collies and cats!
Please all guest visit reception on arrival to sign in and be welcomed, we do like to meet all our visitors – You are important!
By making a deposit you accept invoice sent and our terms & conditions above.